FAQs
What currency are the prices do I see in the site?
All prices are in USD.
I just placed an order, when will it ship?
Please allow 3-5 days processing time for each order. If you have not received a tracking number after 5 business days please email us at customersupport@hersights.com.
I am an international customer (outside USA.) Do I have to pay customs and taxes?
Items shipped outside of the United States may be subject to import duties, taxes and/or charges which are not included in the total cost of your order, nor will they be covered or reimbursed by HerSights
We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers to the local carrier in your country or air and ground transportation strikes or delays once the package has exited the United States.
I have entered an incorrect address what do I do now?
If you have miss spelled or auto-filled in an incorrect address, simply reply to your order confirmation email and confirm. Once you double check if the address given is wrong kindly notify us via email at customersupport@hersights.com. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.
How long does shipping take?
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 7-14 business days. We will notify you via email if any issues with shipping come up.
I have a question that wasn't answered, can you please help?
Absolutely! We are here to help you make your home beautiful! Please send us an email to customersupport@hersights.com and we will be happy to assist you in any way we can.
Do you offer discounts and promotion?
Yes from time to time we offer discounts and promotions. Sign up for our email and/or SMS alerts to receive news on special offers.
FAQ'S